Privacy Policy

San Angelo HVAC Services is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information.

Last Updated: May 2026 | Company: San Angelo HVAC Services | Website: sanangelohvacservices.com

1. Information We Collect

We may collect the following types of personal information when you visit our website or contact us for HVAC services:

Contact InformationYour name, phone number, email address, and physical address when you submit a contact form, request a quote, or schedule a service appointment.

Service InformationDetails about your HVAC system, the services you request, and your property address needed to provide accurate estimates and service.

Usage DataWhen you visit our website, we may automatically collect certain information including your IP address, browser type, pages visited, time spent on pages, and referring URLs through cookies and similar technologies.

CommunicationsRecords of your communications with us, including emails, phone calls made to or from our business, and messages submitted through our website forms.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

To Provide ServicesTo schedule HVAC service appointments, send technicians to your home or business, and complete the heating and cooling work you request.

To Communicate With YouTo respond to inquiries, confirm appointments, send service reminders, and follow up after completed work.

To Improve Our WebsiteTo analyze website traffic patterns, understand how visitors use our site, and improve our online content and user experience.

For Marketing (With Your Consent)To send promotional offers, seasonal HVAC tips, or service reminders if you have opted in to receive such communications. You may unsubscribe at any time.

For Legal ComplianceTo comply with applicable Texas state laws, federal regulations, and any legal obligations relevant to our HVAC contracting business.

3. How We Share Your Information

San Angelo HVAC Services does not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

Service ProvidersWe may share information with trusted third-party vendors who assist us in operating our website or conducting our business, such as scheduling software providers or payment processors. These parties are contractually required to keep your information confidential.

Legal RequirementsWe may disclose your information if required to do so by law or in response to valid legal requests by public authorities, including to meet national security or law enforcement requirements.

Business TransfersIn the event of a merger, acquisition, or sale of all or part of our business assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience.

What Are CookiesCookies are small text files stored on your device by your browser. They help us remember your preferences and understand how you interact with our website.

Types We UseWe use essential cookies (required for the website to function), analytical cookies (to understand website traffic using tools like Google Analytics), and marketing cookies (to measure the effectiveness of our advertising).

Your ChoicesYou can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality. Many browsers also allow you to browse in private or incognito mode.

5. Data Security

We take the security of your personal information seriously and implement reasonable technical and organizational measures to protect it.

Security MeasuresOur website uses SSL encryption (HTTPS) to protect data transmitted between your browser and our servers. We restrict access to personal information to employees who need it to perform their job functions.

LimitationsNo method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately.

6. Your Rights and Choices

You have certain rights regarding your personal information. We are committed to honoring these rights.

Access and CorrectionYou may request access to the personal information we hold about you and ask us to correct any inaccuracies.

DeletionYou may request that we delete your personal information, subject to certain exceptions such as legal compliance requirements or ongoing service needs.

Opt-Out of MarketingYou may opt out of receiving marketing communications from us at any time by clicking the unsubscribe link in any marketing email or by contacting us directly.

Do Not SellWe do not sell personal information. If California Consumer Privacy Act (CCPA) rights apply to you, you have the right to know, delete, and opt out of the sale of personal data.

7. Third-Party Links

Our website may contain links to third-party websites, such as Google Maps, social media platforms, or review sites.

Not Responsible for Third PartiesWe are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of any third-party sites you visit through links on our website.

8. Children's Privacy

Our services are intended for adults who are homeowners or business owners seeking HVAC services.

No Collection from MinorsWe do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child, we will take steps to delete that information as quickly as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons.

Notification of ChangesIf we make material changes to this policy, we will update the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.